This Privacy Policy explains how we collect, use, disclose and protect your personal data when you use our website and services. We process your data in accordance with the EU General Data Protection Regulation (GDPR) (EU) 2016/679 and Spanish Law 3/2018 (LOPDGDD).
1) What personal data do we collect?
We may process the following categories of data:
- Identification & contact data: name, email address, phone/WhatsApp, postal address (if provided).
- Service data: goals, language level, availability, service of interest (Legal English, General English, Exam Prep, Interpretation, Translation), class notes and feedback.
- Billing data: invoicing details, transaction references (no card data is stored on this website).
- Communications: messages sent via our contact form or email, scheduling information.
- Technical/browsing data: IP address, device/browser information, pages visited, cookies (see our Cookie Policy).
You are responsible for providing accurate and up-to-date information.
2) Purposes of processing
We process your data to:
- Provide and manage services (classes, exam preparation, interpretation, translation).
- Handle enquiries and scheduling, send operational communications about your classes.
- Billing and accounting (invoicing and record-keeping obligations).
- Improve our services and website (basic analytics/cookies – see Cookie Policy).
- Send updates or information about our services with your consent (you can unsubscribe at any time).
- Comply with legal obligations (tax, compliance, requests from authorities).
3) Lawful bases
We rely on:
- Contract – Art. 6(1)(b) GDPR: to provide the services you request or pre-contractual steps at your request.
- Consent – Art. 6(1)(a) GDPR: for optional communications and certain cookies/analytics. You may withdraw consent at any time.
- Legal obligation – Art. 6(1)(c) GDPR: accounting/tax obligations, consumer regulations.
- Legitimate interests – Art. 6(1)(f) GDPR: service improvement, security, fraud prevention, reasonable follow-up on your enquiry.
4) How long do we keep your data?
We keep data only as long as necessary for each purpose and to comply with laws:
- Service/contract data: during the relationship and for the statutory limitation period (e.g., tax/accounting).
- Enquiries (contact form/email): until we resolve your enquiry and for up to 12 months afterwards.
- Marketing/updates (consent): until you withdraw consent.
- Technical/cookie data: as per the durations set in the Cookie Policy.
5) Who do we share your data with?
We do not sell your data. We may share it with:
- Service providers acting as processors (e.g., hosting, email, scheduling, video-conferencing, analytics) under GDPR-compliant agreements.
- Payment/invoicing tools (if used) for billing.
- Public authorities/courts when legally required.
A list of main processors is available upon request at info@taralegalenglish.com.
6) International data transfers
Some providers may be located outside the EEA. Where this happens, we use appropriate safeguards (e.g., Standard Contractual Clauses) and/or providers with adequacy decisions. You can request details at info@taralegalenglish.com.
7) Your rights
Under GDPR, you can exercise:
- Access, rectification, erasure
- Restriction and objection to processing
- Data portability
- Withdraw consent at any time (without affecting prior lawful processing)
To exercise your rights, email info@taralegalenglish.com and include proof of identity where needed.
You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD): https://www.aepd.es
8) Security
We implement technical and organisational measures to protect your data against unauthorised access, alteration, loss or disclosure, considering the state of the art, the nature of processing and associated risks.
9) Minors
Our services are designed for adults. Users under 18 should only use the services with the involvement of a parent or legal guardian.
10) Social media
If you interact with us on social networks (e.g., follow, comment, share), your data will be processed according to this Policy and the privacy terms of each platform. We do not extract data from social media beyond what those platforms allow.
11) Cookies
See our Cookie Policy for details about cookies used on this website, their purposes, and how to manage your preferences.
12) Changes to this Policy
We may update this Policy from time to time. We will post the latest version on this page with the effective date above.
Contact: For any privacy question or to exercise your rights, please email info@taralegalenglish.com.